Prime Communications

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Lead Security Technician

at Prime Communications

Posted: 5/22/2019
Job Reference #: 1024509
Keywords: security, alarm

Job Description

Lead Security Technician

Department:Security Team
Location:Elkhorn (Omaha), NE

Prime Communications is hiring! Follow the link directly below to find out what our employees are saying about us!

Lead Security Technician

Prime Communications is a national provider of security, mobility and infrastructure solutions.  We offer a unique lifecycle approach to engagements that ensures you always have access to the right combination of engineering, consultation and innovation.

At Prime Communications, we believe the work you do should be as empowering as the mobility, security and infrastructure solutions we design, engineer, implement and support.

So, we have worked to create the corporate culture that makes you glad you came to Prime, including a team atmosphere that encourages innovation and collaboration, opportunities for autonomy and critical thinking, ongoing personal growth and professional development and a chance to work with some of the best clients in the world.


A Lead Technician is a working “Lead” member of a project team. The Lead Security Tech will be responsible for communicating effectively to coordinate operations and oversee workers at job sites. As the point of reference for both workers and supervisors, you will be a key person for the completion of a project. You be working alongside your team members to productively and safely troubleshoot, install, repair, and maintain access control systems, electronic key systems, locking devices, visitor management systems, IP video surveillance, and any other hardware related to those systems and devices.

Major Roles and Responsibilities

  • Prepare and submit reports as required
  • Install, maintain, and repair locking devices and related hardware on all doors, including low voltage electric door hardware
  • Install, maintain, and repair video surveillance systems including cameras, software, and peripheral devices
  • Perform scheduled preventative maintenance on alarm, access, and video systems
  • Install, maintain, troubleshoot, and repair access control, alarm, and video systems and all related components
  • Program alarm systems, access systems, and IP video surveillance systems
  • Ensure departmental daily records are maintained and accurate
  • Adequately train Technicians to complete all the tasks and responsibilities of their positions.
  • Assists in developing Technicians to complete all the tasks and responsibilities of a Lead Technician.
  • Monitor job expenditures.
  • Maintain a professional appearance and demeanor.
  • Maintain a satisfactory compliance with customer.

Qualifications and Education Requirements

  • A high school diploma or equivalent (vocational/technical/business school background is strongly preferred
  • Must have a minimum of one year of experience in the security field
  • Experience with low voltage wiring and knowledge of the aspects of security equipment (cameras, mag-locks, panels, etc.) installation
  • Good understanding of strike wire, data cabling, connectors, door contacts, hardware, and installation of cameras and software 
  • Must have five years of experience in access control
  • Must have experience using test equipment
  • Must understand the fundamentals of electricity including relay logic circuits
  • Must have a valid driver’s license
  • Must possess the ability to read blue prints and hear tones and audio from test and operational equipment
  • Good judgment is required
  • Strong organizational skills are required
  • Exceptional customer service skills are a must!

Preferred Skills

Looking for certified techs, preferably with the following manufacturers: AMAG, Lenel, or Software House access control systems. The AMAG certification is our number one choice.  

Additional Notes

  • Probationary period of 90 days
  • Individual must be able to read and understand instructions in English as well as possess good oral and written communication skills
  • Individual must be able to pass a drug screen as well as a background investigation
  • Individual must be available to work variable hours

Prime will cover travel expenses including hotel, flight and/or rental vehicle and will provide a daily per diem rate when overnight travel is required. 

Prime Communications offers a great compensation and benefits package that includes:

  • Competitive salary 
  • Medical and dental insurance 
  • Pre-tax health savings account 
  • 401(k) retirement savings with employer match 
  • Paid vacation 
  • Paid sick time 
  • Paid holidays
  • Continuing education and certifications

To apply, please fill out our application.

Prime Communications is an Equal Opportunity Employer. We participate in E-Verify.