Nebraska Methodist College

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Medical Assistant Valley Family Practice - Valley Family Practice

at Nebraska Methodist College

Posted: 5/20/2019
Job Reference #: 230801
Keywords: office

Job Description

Req Number:

Methodist Physicians Clinic

Located at:
Omaha, NE

Work at :

Valley Family Practice

Full Time

Day Shift


Hours Per Week:

Starting Hourly Rate:

Contact Information:
  • Contact: Adrienne Pitzl

Job Details:
  • Vocational School Graduate
    • Purpose of Job
      • The Medical Assistant assists physicians in daily activities such as preparing patients for examination, phlebotomy, injections, medication proposals, and making and receiving phone calls.
    • Job Requirements
      • Education
        • High School Diploma or General Educational Development (GED) required.
        • Medical Assistant diploma from an accredited program is required.

      • Experience
        • 6 months previous medical assistant experience preferred.

      • License/Certifications
        • Current American Heart Association Basic Life Support (BLS) certification required.
        • Medication Aide certification required within 2 months from date of hire.

      • Skills/Knowledge/Abilities
        • Knowledge of medical terminology and procedures required.
        • Knowledge of medicine including recognizing and diagnosed diseases, deformities, and other illnesses.
        • Skill to effectively manage time and prioritize tasks.
        • Skill to proficiently type information into the computer to capture or detail information quickly.
        • Ability to provide caring patient care services when talking with patients and their family members.
        • Ability to critically listen to questions from patients and information from providers to convey information effectively.
        • Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future.
        • Ability to problem solve during several daily activities which includes the ability to be flexible.
        • Ability to learn and proficiently navigate through computer programs that contain patient information.
        • Strong verbal communication skills for positive interaction with providers, staff and patients required.
        • Able to follow written and verbal instructions/directions required.
    • Physical Requirements
      • Weight Demands
        • Medium Work - Exerting up to 50 pounds of force.

      • Physical Activity
        • Occasionally Performed (1%-33%):
          • Climbing
          • Crawling
          • Kneeling
          • Sitting
        • Frequently Performed (34%-66%):
          • Balancing
          • Carrying
          • Crouching
          • Distinguish colors
          • Keyboarding/typing
          • Lifting
          • Pulling/Pushing
          • Repetitive Motions
          • Stooping/bending
          • Twisting
        • Constantly Performed (67%-100%):
          • Fingering/Touching
          • Grasping
          • Hearing
          • Reaching
          • Seeing/Visual
          • Speaking/talking
          • Standing (Floor Only)
          • Walking (Floor Only)
          • Sitting (Phone Only)

      • Job Hazards
        • Not Related:
          • Electrical Shock/Static
          • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal orphotochemical means)
        • Rare (1%-33%):
          • Radiation Alpha, Beta and Gamma (particles such as X-ray, C at Scan, Gamma Knife, etc)
        • Occasionally (34%-66%):
          • Equipment/Machinery/Tools
          • Explosives (pressurized gas)
          • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Frequent (67%-100%):
          • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
          • Chemical agents (Toxic, Corrosive, Flammable, Latex)
          • Mechanical moving parts/vibrations
    • Essential Job Functions
      • Essential Functions I

        • Joint (Floor and Phone)
          • Medical Home
            • Documents all lab, procedures, and appointments on tracking forms.
            • Completes tracking forms and follows up on missed appointments and procedures.
            • Assists Health Coaches by working patient lists and scheduling appointments as directed.
            • Schedules reminders for appointments through Electronic Medical Records (EMR).
            • Assists in calling patients to advise of necessity of upcoming appointment and/or lab.

          • At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed.
            • Educates/instructs patients according to providers direction 98% of the time.

          • Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions.
            • Receives and returns patient calls within 90 minutes based on medical priority 95% of the time.
            • Accurately records and reports patient's condition according to department policy 98% of the time.

          • Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms.
            • Maintains clean and organized work area according to department/provider protocol 99% of the time.

          • Handles prescription renewals/inquiries to facilitate patient care. Discusses questions with provider and relays information to pharmacy.
            • Handles prescription refills according to department/provider protocols 99% of the time.

          • Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteriaâ€?.

        • Floor
          • Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies.
            • Prepares exam rooms and medical equipment according to provider protocol 95% of the time.

          • Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care.
            • Prepares patient for exam by following provider protocol and company policies 95% of the time.

          • Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed.
            • Obtains provider requested tests, records, and lab work 95% of the time.

          • Dispense medications at the direction of a provider to patients. Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly.

          • Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities.
            • Performs above procedure according to clinic policy and procedures 95% of the time.

          • Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time.
            • Makes corrections to documentation as required by coding department.

        • Phone
          • Answering Phone Calls
            • Answers calls according to protocol at least 98% of the time.

          • Returning Phone Messages
            • Returns phone messages according to protocol at least 98% of the time.

          • Providing Test Results
            • Provides test results according to protocol at least 98% of the time.

          • Pharmacy Refills
            • Accurately completes pharmacy request 100% of the time.

      • Essential Functions II

        • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.

        • Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.

        • Other duties as assigned.